DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

UK: Cool Components’ email database taken in apparent data breach

Posted on February 26, 2016 by Dissent

Gareth Halfacree reports on a somewhat atypical breach with a poor incident response by Cool Components:

Hobbyist electronics specialist Cool Components has been hit with an apparent data breach in which persons unknown have made off with its customer email list – but the company claims its investigation has turned up no evidence of security issues.

[…]

Cool Components’ customers received the first hint of a problem on the 24th of February, when a newsletter from rival company RoboSavvy tipped up in their inboxes. With no prior relationship to RoboSavvy recipients were left wondering how the company had gathered their email addresses, and those who use unique per-company addresses to sign up to mailing lists quickly found their answer: the email addresses had previously been provided to Cool Components during the ordering process.

The two companies were alerted to the problem via social networking service Twitter on the 24th, but neither responded to enquiries. Those querying the issue via email were luckier: while RoboSavvy initially attempted to claim that the addresses must have been mistyped during entry, the company began an investigation after being contacted by media regarding the issue. The result: an admission that more than 4,000 emails were mass-subscribed to the RoboSavvy database on three separate dates, but a denial of any wrongdoing. In its announcement to customers, RoboSavvy claimed that ‘all these emails were added using the website and on 3 different days we have 3 different IP addresses adding them, all of the IPs are backtraced to China.‘

[…]

When asked how the email addresses, uniquely and provably provided only to Cool Components, had been obtained by the third party who subscribed them to the RoboSavvy mailing list, a Cool Components spokesperson refused to answer, and the company’s Twitter account has been similarly unwilling to respond to customers asking the same question.

Read more on Bit-Tech. Maybe UK consumers unhappy with the firm’s response should file complaints with the Information Commissioner’s Office.

Related posts:

  • A 2020 Data Breach That Continues To Remain An Unsolved Mystery
  • Would your Twitter team recognize when they’re being informed of a hack?
Category: Business SectorHackNon-U.S.

Post navigation

← Wakey, Wakey: Breached Credit Union Comes Out of its Shell
MI: Resident discovers sensitive personal documents in Wyandotte Recycling Center bin →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Hacker helped kill FBI sources, witnesses in El Chapo case, according to watchdog report
  • Texas Centers for Infectious Disease Associates Notifies Individuals of Data Breach in 2024
  • Battlefords Union Hospitals notifies patients of employee snooping in their records
  • Alert: Scattered Spider has added North American airline and transportation organizations to their target list
  • Northern Light Health patients affected by security incident at Compumedics; 10 healthcare entities affected
  • Privacy commissioner reviewing reported Ontario Health atHome data breach
  • CMS warns Medicare providers of fraud scheme
  • Ex-student charged with wave of cyber attacks on Sydney uni
  • Detaining Hackers Before the Crime? Tamil Nadu’s Supreme Court Approves Preventive Custody for Cyber Offenders
  • Potential Cyberattack Scrambles Columbia University Computer Systems

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Hacker helped kill FBI sources, witnesses in El Chapo case, according to watchdog report
  • Germany Wants Apple, Google to Remove DeepSeek From Their App Stores
  • Supreme Court upholds Texas law requiring age verification on porn sites
  • Justices nix Medicaid ‘right’ to choose doctor, defunding Planned Parenthood in South Carolina
  • European Commission publishes its plan to enable more effective law enforcement access to data
  • Sacred Secrets: The Biblical Case for Privacy and Data Protection
  • Microsoft’s Departing Privacy Chief Calls for Regulator Outreach

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.