DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

UK: Cool Components’ email database taken in apparent data breach

Posted on February 26, 2016 by Dissent

Gareth Halfacree reports on a somewhat atypical breach with a poor incident response by Cool Components:

Hobbyist electronics specialist Cool Components has been hit with an apparent data breach in which persons unknown have made off with its customer email list – but the company claims its investigation has turned up no evidence of security issues.

[…]

Cool Components’ customers received the first hint of a problem on the 24th of February, when a newsletter from rival company RoboSavvy tipped up in their inboxes. With no prior relationship to RoboSavvy recipients were left wondering how the company had gathered their email addresses, and those who use unique per-company addresses to sign up to mailing lists quickly found their answer: the email addresses had previously been provided to Cool Components during the ordering process.

The two companies were alerted to the problem via social networking service Twitter on the 24th, but neither responded to enquiries. Those querying the issue via email were luckier: while RoboSavvy initially attempted to claim that the addresses must have been mistyped during entry, the company began an investigation after being contacted by media regarding the issue. The result: an admission that more than 4,000 emails were mass-subscribed to the RoboSavvy database on three separate dates, but a denial of any wrongdoing. In its announcement to customers, RoboSavvy claimed that ‘all these emails were added using the website and on 3 different days we have 3 different IP addresses adding them, all of the IPs are backtraced to China.‘

[…]

When asked how the email addresses, uniquely and provably provided only to Cool Components, had been obtained by the third party who subscribed them to the RoboSavvy mailing list, a Cool Components spokesperson refused to answer, and the company’s Twitter account has been similarly unwilling to respond to customers asking the same question.

Read more on Bit-Tech. Maybe UK consumers unhappy with the firm’s response should file complaints with the Information Commissioner’s Office.

No related posts.

Category: Business SectorHackNon-U.S.

Post navigation

← Wakey, Wakey: Breached Credit Union Comes Out of its Shell
MI: Resident discovers sensitive personal documents in Wyandotte Recycling Center bin →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Ransomware in Italy, strike at the Diskstation gang: hacker group leader arrested in Milan
  • A year after cyber attack, Columbus could invest $23M in cybersecurity upgrades
  • Gravity Forms Breach Hits 1M WordPress Sites
  • Stormous claims to have protected health info on 600,000 patients of North Country Healthcare. The data appear fake. (1)
  • Back from the Brink: District Court Clears Air Regarding Individualized Damages Assessment in Data Breach Cases
  • Multiple lawsuits filed against Doyon Ltd over April 2024 data breach and late notification
  • Chinese hackers suspected in breach of powerful DC law firm
  • Qilin Emerged as The Most Active Group, Exploiting Unpatched Fortinet Vulnerabilities
  • CISA tags Citrix Bleed 2 as exploited, gives agencies a day to patch
  • McDonald’s McHire leak involving ‘123456’ admin password exposes 64 million applicant chat records

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Here’s What a Reproductive Police State Looks Like
  • Meta investors, Zuckerberg to square off at $8 billion trial over alleged privacy violations
  • Australian law is now clearer about clinicians’ discretion to tell our patients’ relatives about their genetic risk
  • The ICO’s AI and biometrics strategy
  • Trump Border Czar Boasts ICE Can ‘Briefly Detain’ People Based On ‘Physical Appearance’
  • DeleteMyInfo Wins 2025 Digital Privacy Excellence Award from Internet Safety Council
  • TikTok Loses First Appeal Against £12.7M ICO Fine, Faces Second Investigation by DPC

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.