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AU: Gold Coast Health apologizes and retrains staff after patient notes found lying in street

Posted on April 20, 2016 by Dissent

Ryan Keen reports:

Gold Coast Health is retraining staff on how to handle patient records after a local truckie’s surgical report and personal information was found in the street.

The blunder, which prompted truck driver Martin James to lodge a complaint with Gold Coast Health’s privacy officer, has resulted in fallout for a hospital registrar and university student intern.

Mr James, 41, laid the complaint late last month after a stranger rang him to say he had found his Gold Coast University Hospital surgical record on nearby Napper Road.

Read more on Gold Coast Bulletin.

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