DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

Atlantis, Paradise Island Provides Notice of Data Security Incident

Posted on November 21, 2016 by Dissent

From their press release:

Paradise Island, Bahamas, November 21, 2016 – Atlantis, Paradise Island (the “Resort”) today announced that a recent data security incident may have compromised the security of payment information of some customers who used debit or credit cards at food and beverage and retail locations at the Resort between March 9, 2016 and October 22, 2016.  We have engaged professionals who have corrected the issue and customers can now safely use their credit and debit cards at the food and beverage and retail locations at the Resort.  This incident did not affect credit and debit cards used to make or pay for hotel reservations or purchases made by guests who charged their food and beverage or retail purchases back to their room.

What Happened?  The Resort began investigating unusual activity after receiving reports from its credit card processor.  The Resort immediately began working with third-party forensic experts to investigate these reports and to identify any signs of compromise on its computer systems.  On October 21, 2016, the Resort discovered suspicious files on its computer systems that indicated a potential compromise of customers’ credit and debit card data for some credit and debit cards used at food and beverage and retail locations at the resort.

Since that time, the Resort has been working with third-party forensic investigators to determine what happened and what information was affected.  The Resort has confirmed that malware may have captured data from some credit and debit cards used at food and beverage and retail locations at the Resort.  The Resort has removed the malware at issue to contain this incident and implemented additional procedures in an effort to prevent any further unauthorized access to customers’ credit and debit card information.  This incident did not affect credit and debit cards used to make or pay for hotel reservations or purchases made by guests who charged their food and beverage or retail purchases back to their room.

What Information Was Involved?  Through the ongoing third-party forensic investigations, the Resort confirmed that malware may have captured credit and debit card data from some credit and debit cards used at food and beverage and retail locations between March 9, 2016 and October 22, 2016.  The information at risk as a result of this event for credit or debit cards used at the impacted locations includes the card number, expiration date, CVV and in some instances, cardholder name.  This incident did not involve customers’ Social Security numbers as this information is never collected by the Resort.  This incident did not involve customers’ PIN numbers, either.

What We Are Doing.  “The Resort takes the security of our customers’ information extremely seriously, and we apologize for the inconvenience this incident may have caused our customers,” Howard C. Karawan, President and Managing Director of Atlantis, Paradise Island, stated.  Mr. Karawan, expanded, “We continue to work with third-party forensic investigators to ensure the security of our systems on behalf of our customers and would like to take this opportunity to remind customers to remain vigilant against fraud by reviewing their financial account statements regularly and reporting any suspicious activity.”

For More Information.  The Resort has established a dedicated assistance line for individuals seeking additional information regarding this incident.  Customers can call (877) 223-3689, Monday through Friday (excluding U.S. holidays), 9 a.m. to 7 p.m.  EST and provide reference number 1141111816 when calling.  Customers that live in a country that does not support toll free numbers in the North American Numbering Plan, please phone 1-814-201-3667, 9 a.m. to 7 p.m. EST, Monday through Friday (excluding U.S. holidays).

For the full press release, see their site.

 

Category: Business SectorMalware

Post navigation

← Briar Hill Management notifies 2,000 nursing facilities residents of lost laptop
Wentworth-Douglass reports insider breach at business associate, Ambucor (UPDATE5) →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Why Dumping Sensitive Data on Network Shares is a Liability
  • A militarily degraded Iran may turn to asymmetrical warfare – raising risk of proxy and cyber attacks
  • Pro-Russian hackers disrupt Dutch government websites ahead of NATO summit
  • Iran-Linked Threat Actors Leak Visitors and Athletes’ Data from Saudi Games
  • UK: Oxford City Council still investigating cyberattack from earlier this month
  • Steelmaker Nucor Says Hackers Stole Data in Recent Attack
  • People’s Republic of China cyber threat activity: Cyber Threat Bulletin
  • Ukrainian Web3 security auditing company Hacken suffered an attack that allowed a hacker to create 900 million HAI tokens
  • McLaren provides written notice to 743,131 patients after ransomware attack in July 2024 (2)
  • A state forensics lab was leaking its files. Getting it locked down involved a number of people.

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Sky Views Personal Data as a Potential Weapon in IPTV Piracy War
  • Florida Used a Nationwide Surveillance Camera Network 250 Times To Aid in Immigration Arrests
  • Federal Court Strikes Down HIPAA Reproductive Health Care Privacy Rule
  • The Markup caught 4 more states sharing personal health data with Big Tech
  • Privacy in the Big Sky State: Montana’s Consumer Privacy Law Gets Amended
  • UK Passes Data Use and Access Regulation Bill
  • Officials defend Liberal bill that would force hospitals, banks, hotels to hand over data

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.