Colin Wood reports:
North Carolina state government experienced two data breaches, according to reports released Tuesday.
Security research firm MacKeeper reported a statewide data breach that occurred last month exposing internal documents spread across the offices, divisions and departments of Administration, Health and Human Services, Medical Assistance, Cultural Resources, Public Safety, State Controller, State Budget and Management and Information Technology. Offline, physical boxes containing personal information of up to 24,000 customers of the North Carolina Division of Motor Vehicles were erroneously disposed, according to a notice issued by the division.
Read more on StateScoop.
So the state investigated when Chris Vickery of MacKeeper reached out to them to alert them to what he had found but they didn’t respond to him directly? That’s poor incident response. At the very least, they should have acknowledged his communication and thanked him for reaching out.