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Bell apologizes to customers after data breach hits 1.9 million e-mail addresses

Posted on May 16, 2017 by Dissent

Josh O’Kane reports:

BCE Inc.’s Bell Canada has issued an apology to customers after it said nearly 1.9 million customer e-mail addresses and 1,700 names and phone numbers illegally accessed – while an anonymous note posted online threatens that “more will leak” if the telecom company doesn’t co-operate with the group or individual claiming responsibility for the breach.

“We are releasing a significant portion of Bell.ca’s data due to the fact that they have failed to [co-operate] with us,” says the post, which was published Monday afternoon, several hours before Bell released its apology.

“This shows how Bell doesn’t care for its [customers’] safety and they could have avoided this public announcement… Bell, if you don’t [co-operate] more will leak :).” The post contains a link purporting to contain the customer information. It does not clarify what the anonymous poster was seeking co-operation for, or any further intent.

Read more on Globe and Mail.

Related posts:

  • Why Canada’s Privacy Commissioner and CRTC should heed PIAC/CAC’s recommendations about Bell’s “Relevant Ads Program”
  • NullCrew attack on Bell Canada was SQL injection and Bell knew weeks ago – NullCrew (update 2)
  • Bell Canada statement on NullCrew hack (Update 1)
  • NullCrew claims to have hacked Bell Canada (Update 1)
Category: Business SectorHackNon-U.S.

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1 thought on “Bell apologizes to customers after data breach hits 1.9 million e-mail addresses”

  1. Anonymous says:
    May 17, 2017 at 12:37 pm

    sounds like this extortion stuff is becoming more mainstream

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