‘It cannot expect a private business to continue to clean up its errors’: Privacy czar blasts health authority for faxing patient records to computer store

Ragas Clan reports:

Darryl Arnold would have unplugged his fax machine months ago if he didn’t need it for work.

That’s because the Saskatchewan Health Authority keeps faxing him confidential patient information, most recently a five-page catheterization report that included a patient’s personal information, medical history and treatment recommendations.

According to the provincial privacy czar, the business Arnold co-owns — Kelly’s Computer Works in North Battleford — has received faxes of confidential medical records on at least four occasions over the last two years, most recently on March 12.
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“It is the responsibility of the SHA to get this issue addressed once and for all. It cannot expect a private business to continue to clean up its errors,” Kruzeniski said in the report, which notes that the webmail issues had not previously been disclosed.