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Malaysia call centre worker jailed for retrieving Singtel customer details that were later sold to loan sharks

Posted on March 19, 2021 by Dissent

Lydia Lam reports:

A team leader at a call centre in Malaysia handling technical support for Singtel customers helped an ex-colleague retrieve information from more than 1,000 business accounts belonging to licensed moneylenders.

The information, which included bills, company names and landline numbers, was later used by data sellers to carry out loan sharking activities.

Read more on Channel News Asia.  So how much jail time did he get, you wonder? 12 weeks’ jail.

SingTel’s incident response team must be exhausted by now… between this incident and the Accellion breach, they have been dealing with informing customers and supporting them after breaches involving their vendors or subcontractors.

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Category: Business SectorInsiderNon-U.S.Subcontractor

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