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Optum medical group in New York reports service disruption

Posted on November 9, 2023 by Dissent

Laura Dyrda

Crystal Run Healthcare in Middletown, N.Y., told patients to expect longer wait times than usual amid a system interruption affecting some services, according to the medical group’s website.

Mid Hudson News reported Nov. 3 that Crystal Run experienced a service disruption.

“We are working diligently to resolve these issues,” the medical group wrote on its website Nov. 3. The announcement was still on the website Nov. 6 and recommended patients call 911 with an emergency.

The 15-location medical group was acquired by Optum in February.

Read more at Becker’s Hospital Review.

Once again, DataBreaches calls on entities to stop waffling and just state clearly when they know they have experienced a cyberattack and this is not just a system interruption due to some squirrel chewing through a cable or something.

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