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Cyberattack disrupts 911 service

Posted on August 5, 2024 by Dissent

Dakota Morrissiey reports:

A reported cyberattack disrupted 9-1-1 service at dispatch centers in the Highland Lakes and across Central Texas for over five hours on Sunday, Aug. 4. Emergency calls were rerouted during the incident and full service restored by Sunday evening.

Marble Falls, Burnet County, and Llano County dispatch centers were among those impacted by a large-scale “robocall attack” on the AT&T network between 1 p.m. and 6:30 p.m. Sunday. During this timeframe, 9-1-1 callers and dispatchers were unable to hear each other clearly, addresses were not displayed on 9-1-1 calls, and, in some cases, 9-1-1 calls weren’t going through.

“(The disruption) was created by a ‘directed denial of service’,” explained Burnet County Sheriff’s Office Capt. Mike Sorenson to DailyTrib.com. “It was an attack on 9-1-1 (service) with a large number of robocalls.”

Read more at DailyTrib.

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