Sergiu Gatlan reports:
International wholesale giant METRO is experiencing infrastructure outages and store payment issues following a recent cyberattack.
The company’s IT team is currently investigating the incident with the help of external experts to discover the cause of this ongoing outage.
IT outages have been affecting stores in Austria, Germany, and France since at least October 17, according to a report from Günter Born.
Read more at BleepingComputer.
The statement on Metro’s homepage currently says:
METRO/MAKRO is currently experiencing a partial IT infrastructure outage of several technical services. METRO’s IT team has immediately started a thorough investigation together with external experts to identify the cause of the interruption of services. The latest results of the analysis confirmed a cyberattack on the METRO systems as the cause of the IT infrastructure outage. METRO AG has notified all relevant authorities about the incident and will, of course, cooperate with them in any way possible.
While METRO stores are operating, and services are regularly available disruptions and delays may occur. Store teams have quickly set up offline systems to process payments. Online orders through the web app and online store are being processed but delays need to be expected, as well.
We will continue intensive analysis and monitoring and provide updates as required.
METRO sincerely apologizes for any inconvenience the incident is causing for any of its customers and business partners.