Shame on Interserver.net.
On July 10, DataBreaches notified hostdepartment.com by email that an IP address was exposing hundreds of data leaks/dumps that had been caught up in hacking or ransomware incidents.
When they didn’t respond, I called them the next day. They asked me to resubmit the abuse alert to interserver.net. I promptly did that and provided follow-up information on July 11 as soon as they requested it. Interserver.net was told that these files were from illegal attacks on victim entities and included sensitive patient information.
Interserver’s policy says they resolve reports in 24-48 hours. They did not. On July 13, they sent an email to say a follow-up had already been conducted and that I would be notified of the outcome. They marked the priority of the complaint as “standard.”
It is now July 17 and the data are all still exposed. There has been no further update from Interserver.net.
I do not know if this IP is used as storage for threat actors or is a collection by a researcher or intel firm or what. All I know is that stolen and sensitive data is exposed from hundreds of victim entities and interserver.net has not either removed it all or made their customer lock it down.
Does anyone know anyone at interserver.net who can get them to be more responsible about this issue?