Christopher Rowland reports that Full Circle Health Care in Maine found itself locked out of its own patients’ records after a fee dispute with CompuGroup, a German corporation with U.S. headquarters in Boston.
Read about this situation on Boston Globe, and then take another look at your vendor/business associate contracts. Could this happen to you?
Not asked (or maybe asked and not reported) in Rowland’s coverage is the question of whether Full Circle had backups of their databases, and if not, why not.