The recent Restaurant Depot/Jetro breach that I reported on Dec. 7 provides a timely example of the issue of unreimbursed harm that consumers grapple with on a daily basis. As I continue to follow media coverage on that breach, it is clear that not only is there financial impact of this breach (the hacked card numbers…
Category: Breach Incidents
AU: Bank of Melbourne in privacy breach
Fran Foo reports: A technical glitch at Westpac’s Bank of Melbourne has inadvertently exposed sensitive customer information to other clients. The problem has resulted in some people requesting new credit cards. Although it apologised for the mistake, one Bank of Melbourne business customer, who received a vague letter of explanation from the bank, expressed shock…
Former RadioShack worker pleads guilty to using customer’s info for identity theft
Dianna Hunt reports: A former RadioShack customer service representative pleaded guilty in federal court Wednesday to stealing customers’ personal information while trying to resolve their problems. Youlanda Rochelle Wright used the information to file a false income tax return in a client’s name to get a refund of $3,654, according to court records. Wright entered…
KY: JCPS Mails Students’ Tests to Wrong Addresses
After Jefferson County Public Schools mailed around 6,500 ACT Explore 8th grade test scores to wrong addresses, the district is now asking parents to shred tests they’ve received that contain another child’s score. JCPS officials recognized the error on Wednesday after parents called, wondering why they were mailed scores for children who weren’t theirs. “Parents…
eBay merchant exposes hundreds of Aussies
Ben Grubb reports: Beware when shopping online this holiday season as at least one eBay merchant has been found to have exposed the personal information of hundreds of Australians on the internet. Detailed information about a particular eBay seller’s customer transactions – including their phone numbers, postal addresses, email addresses and what a customer purchased…
Whitehat Facebook hacker pleads guilty
A British student has pleaded guilty to charges that he breached security at Facebook earlier his year, despite arguing that his intentions were not malicious. York student Glenn Steven Mangham, 26, attempted to bypass security on the company’s internal systems, raising alarm amongst the FBI that industrial espionage was occurring, according to media reports. Mangham, who…