An alert reader from north of the border sends in this one. Ellen Roseman reports: Ava Wong had her identity stolen in 2008. She spent the next year trying to get her financial life in order again. So, she was upset to log into her RBC banking account last month and find someone else’s confidential…
Category: Financial Sector
AU: Bank of Melbourne in privacy breach
Fran Foo reports: A technical glitch at Westpac’s Bank of Melbourne has inadvertently exposed sensitive customer information to other clients. The problem has resulted in some people requesting new credit cards. Although it apologised for the mistake, one Bank of Melbourne business customer, who received a vague letter of explanation from the bank, expressed shock…
Heartland gets most of banks’ claims dismissed over its massive data breach
Bonnie Barron reports that Heartland Payment Systems succeeded in getting a federal court judge to agree to dismiss most of the claims in a consolidated lawsuit filed by nine banks following a massive breach that affected millions of customers. Rosenthal granted the banks leave to amend the dismissed claims for breach of contract, breach of…
Jeanne D’Arc Credit Union notifies hundreds of insider breach – without telling them what happened?
USB ports are so convenient… and such a risk. Lowell, Massachusetts-based Jeanne D’Arc Credit Union recently notified the New Hampshire Attorney General’s Office of a breach that occurred when an employee voluntarily left her employ on December 27, 2010 and took some files with her on a USB drive. She reportedly planned to use the forms…
Transcend Capital reports stolen laptop contained client data
Austin, Texas-based Transcend Capital reports that a laptop stolen from their Dallas branch contained customers’ names, account numbers, and in some cases, Social Security numbers. By letter dated November 11, Transcend notified the New Hampshire Attorney General’s Office that an employee breached policy by not ensuring that his work laptop was encrypted or locked when…
IL: CEFCU warns of possible security breach (Update2)
Steve Tarter reports: The CEFCU credit union is contacting an unspecified number of its members about a possible security breach due to the theft of a laptop computer that contained some members’ names and account numbers. “We have to be careful. At this time, we have no evidence that any personal information on the laptop…