Another self-inflicted problem associated with restoring services, it seems.
Natasha Bita reports:
Bank customers have been sent strangers’ account details by mistake in a cyber security breach under investigation by the Privacy Commissioner.
ANZ Bank has shut down its online bank statement service indefinitely after customers were given the wrong account statements this week.
An ANZ spokesman yesterday revealed the bank had become aware of the problem on Monday, when it “reinstated” the online statement service which had been suspended as a result of a different security bug before Christmas.
“We became aware of an issue while reinstating online statements that meant a small number of customers may have been able to view another customer’s statement,” he said.
“While we are only aware of a small number of instances we immediately decided to disable online statements until the issue is fully resolved.
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