DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

UK: Patient phone tapes taken home by staff

Posted on March 19, 2008 by Dissent

Caroline Innes of the Liverpool Echo writes:

Tape recordings of patient phone calls were taken home by out-of-hours GP service staff.

Data protection experts said today they feared patient confidentiality was being compromised by the actions of Urgent Care 24 (UC24) workers.

Today the organisation said the practice of taking tapes home to do audit checks at home had stopped.

However information is still taken off-site – in password protected laptops or password protected data sticks – although UC24 insists this is not a breach of confidentiality.

The Information Commissioner’s Office (ICO) said it will be asking UC24 about its compliance with the Data Protection Act.

ICO said information must remain on site to protect the confidentiality of the million patients who use UC24 and also to prevent identity theft.

An ICO spokesperson said: “Personal information must always be held securely and clearly taking sensitive material home raises privacy concerns.

“Under the Data Protection Act organisations are themselves responsible for processing personal information in line with the eight principles of the Act.

“We will be contacting UC24 about this to seek further information on how the organisation is complying with the Data Protection Act.”

Last April UC24 chiefs revealed that, following an electronic sweep of their Wavertree offices by a specialist surveillance company, an electronic listening device was recovered from the back of one of their computer screens.

At the time Dr Simon Abrams, medical director of UC24, said he was shocked and highly concerned that the bug – which was active and transmitting when it was found – had breached patient confidentiality by recording doctors as they offered telephone consultations.

Source – Liverpool Echo

Category: Health Data

Post navigation

← Clinic's owner may face fine
Wisc. agencies continue to deny ambulance records →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • ConnectWise suspects cyberattack affecting some ScreenConnect customers was state-sponsored
  • Possible ransomware attack disrupts Maine and New Hampshire Covenant Health locations
  • HHS OCR Settles HIPAA Security Rule Investigation of BayCare Health System for $800k and Corrective Action Plan
  • UK: Two NHS trusts hit by cyberattack that exploited Ivanti flaw
  • Update: ALN Medical Management’s Data Breach Total Soars to More than 1.8 Million Patients Affected
  • Russian-linked hackers target UK Defense Ministry while posing as journalists
  • Banks Want SEC to Rescind Cyberattack Disclosure Requirements
  • MathWorks, Creator of MATLAB, Confirms Ransomware Attack
  • Russian hospital programmer gets 14 years for leaking soldier data to Ukraine
  • MSCS board renews contract with PowerSchool while suing them

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Home Pregnancy Test Company Wins Dismissal of Pixel Wiretapping Suit
  • The CCPA emerges as a new legal battleground for web tracking litigation
  • U.S. Spy Agencies Are Getting a One-Stop Shop to Buy Your Most Sensitive Personal Data
  • Period Tracking App Users Win Class Status in Google, Meta Suit
  • AI: the Italian Supervisory Authority fines Luka, the U.S. company behind chatbot “Replika,” 5 Million €
  • D.C. Federal Court Rules Termination of Democrat PCLOB Members Is Unlawful
  • Meta may continue to train AI with user data, German court says

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.