The private e-mail addresses of several hundred customers of Waltham, MA-based Pixily were accidentally shared with other customers Saturday in the aftermath of an Internet routing snafu that left many users unable to reach the document-scanning service for several hours.
The breach, in which names intended for the “bcc” line of a customer service e-mail explaining the routing problem were put into the “cc” line instead, was the result of “human error,” according to Pixily co-founder and chief product officer Anand Rajaram.
The shared data included e-mail addresses only, and involved only a small fraction of Pixily’s customer list—not the entire list, as Fidelity Ventures’ Larry Cheng posted on Twitter today.
Read more on Xconomy.