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An open letter to Heartland CEO Robert Carr

Posted on August 13, 2009 by Dissent

Rich Mogull of Securosis joins Mike Rothman in taking Heartland Payment Systems CEO Bob Carr to task for his comments that seemed to shift responsibility for the breach to the assessors who told them they were PCI-compliant:

[…]

PCI compliance means you are compliant at a point in time, not secure for an indefinite future. Any experienced security professional understands this difference, and it was the job of your security team to communicate this to you, and for you to understand the difference. I can audit a bank one day, and someone can accidently leave the vault unlocked the next. Also, standards like PCI merely represent a baseline of controls, and as the senior risk manager for Heartland it is your responsibility to understand when these baselines are not sufficient for your specific situation.

It is unfortunate that your assessors were not up to date on the latest electronic attacks, which have been fairly well covered in the press. It is even more unfortunate that your internal security team was also unaware of these potential issues, or failed to communicate them to you (or you chose to ignore their advice). But that does not abrogate your responsibility, since it is not the job of a compliance assessor to keep you informed on the latest attack techniques and defenses, but merely to ensure your point in time compliance with the standard.

Read more on Threat Post.

Category: Breach IncidentsCommentaries and AnalysesFinancial SectorOf NoteU.S.

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