DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

Lesson learned from a data breach: "Trust but verify"

Posted on October 16, 2011 by Dissent

Tony Kennedy and Maura Lerner report on the aftermath of a contractor breach that affected patients at Fairview and North Memorial hospitals in Minnesota. For those who may not recall the Accretive breach, the reporters provide a summary:

On the night of July 28, according to police reports, a consultant named Matthew Doyle, who worked for Accretive Health Inc., left a Dell laptop in the back seat of a rental car parked in the Seven Corners bar and restaurant district in Minneapolis. When he returned after 10 p.m., the back window was smashed and the computer was missing.

The laptop contained information on 14,000 Fairview patients and 2,800 North Memorial patients, potentially exposing them to identity theft or other harm.

The bulk of the news story deals with Accretive Health’s failure to encrypt and adequately secure the data, noting that nationwide, there are about three reports per month of stolen laptops with unencrypted patient data. I think that estimate is way too low and that we’re only finding out about an average of three per month but there are likely many more.

But what have the Minnesota hospitals learned from the breach and how has it affected their relationship with Accretive?

Lois Dahl, Fairview’s information privacy director, said the mistake has taught the hospital to verify, not just trust, that its contractors are living up to privacy obligations.

Fairview also is considering dropping Social Security numbers from records shared with outside business partners, Dahl said. The hospital also wants to tighten practices to ensure it is not giving vendors more patient information than necessary, she said.

Bingo! It’s a shame it took this breach for them to learn those lessons, but if they’ve learned them now, I’m glad for that.

For its part, Accretive has started daily audits to ensure encryption on all devices carrying patient information, Kazarian said. The company also has “reaffirmed” rules for keeping laptops secure, he said.

And what are their rules? It would be nice to know what they are instructing employees – other than not to leave a laptop in the back seat of a car in a bar parking lot.

Harley Geiger of the Center for Democracy and Technology (CDT) described the breach as “failure of diligence,” and I concur. But it’s not just the contractor’s diligence. As the hospital now realizes, covered entities need to verify that contractors are living up to the terms of any contract in terms of protecting the privacy and security of patient data.

Yesterday, in another sector, we saw how the SEC discovered that a contractor had shared data with unapproved and un-vetted subcontractors.  SEC notified its employees of the breach, but the impressive part is that they audited and verified what was happening to data they had shared with the contractor.  More HIPAA-covered entities would benefit from the “trust but verify” approach. It’s just not enough to have clauses in a contract and when covered entities are themselves audited, I hope they are asked to indicate how often and how they verify that business associates are adhering to the security and privacy protections in their contract.

“This was not the result of some sophisticated attack,” Geiger said.

No, indeed. And I am hard-pressed to think of any sophisticated attacks on patient data that we have seen. Most of them seem to be reasonably low-level attacks that could have been fairly easily prevented. Besides, why knock yourself out attacking networks when there is so much low-hanging fruit just lying around for the taking?

(Url corrected to link to Star Tribune)


Related:

  • Two more entities have folded after ransomware attacks
  • Data breach feared after cyberattack on AMEOS hospitals in Germany
  • Premier Health Partners issues a press release about a breach two years ago. Why was this needed now?
  • Theft from Glasgow’s Queen Elizabeth University Hospital sparks probe
  • North Country Healthcare responds to Stormous's claims of a breach
  • Texas Enacts Electronic Health Record Data Localization Law
Category: Health Data

Post navigation

← World Miss Photogenic hacked and accounts dumped
GA: Law firm's documents dumped in trash →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Scattered Spider Hijacks VMware ESXi to Deploy Ransomware on Critical U.S. Infrastructure
  • Hacker group “Silent Crow” claims responsibility for cyberattack on Russia’s Aeroflot
  • AIIMS ORBO Portal Vulnerability Exposing Sensitive Organ Donor Data Discovered by Researcher
  • Two Data Breaches in Three Years: McKenzie Health
  • Scattered Spider is running a VMware ESXi hacking spree
  • BreachForums — the one that went offline in April — reappears with a new founder/owner
  • Fans React After NASCAR Confirms Ransomware Breach
  • Allianz Life says ‘majority’ of customers’ personal data stolen in cyberattack (1)
  • Infinite Services notifying employees and patients of limited ransomware attack
  • The safe place for women to talk wasn’t so safe: hackers leak 13,000 user photos and IDs from the Tea app

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Congress tries to outlaw AI that jacks up prices based on what it knows about you
  • Microsoft’s controversial Recall feature is now blocked by Brave and AdGuard
  • Trump Administration Issues AI Action Plan and Series of AI Executive Orders
  • Indonesia asked to reassess data privacy terms in new U.S. trade deal
  • Meta Denies Tracking Menstrual Data in Flo Health Privacy Trial
  • Wikipedia seeks to shield contributors from UK law targeting online anonymity
  • British government reportedlu set to back down on secret iCloud backdoor after US pressure

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.