Vodafone gets warning over breach

The communications watchdog has put Vodafone on notice over the telco’s leaking of personal customer details earlier this year. The Australian Communications and Media Authority (ACMA) has ordered Vodafone to comply with the telecommunications consumer protections code (TCP code), or face penalties of up to $250,000. An ACMA investigation found Vodafone had poor systems in place to protect the privacy of its customers’ personal details prior to the incident in January in which unauthorised users accessed details such as names, addresses and phone logs. It also found the telco failed to properly classify and analyse complaints, and failed to provide timely information to its customers about network performance issues. "These directions are intended to make sure Vodafone remains focussed on improving outcomes for its consumers by increasing the regulatory consequences of any further breach," ACMA chairman Chris Chapman said in a statement. full source