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A bit of hard luck hits Hard Rock Hotel & Casino customers

Posted on May 2, 2015 by Dissent

A statement from the Hard Rock Hotel & Casino, linked from their home page:

The trust and loyalty of our customers is our highest priority, which is why, as a precautionary measure, we are writing to let you know of a security incident that may have affected your credit card information.

This incident may have allowed criminal hackers access to information about credit or debit cards used at certain Hard Rock Hotel & Casino Las Vegas retail and service locations. The information potentially affected includes names, card numbers, and CVV codes, but does not include PIN numbers or other sensitive customer information.

This criminal attack was limited to credit or debit card transactions between September 3rd, 2014 and April 2nd, 2015 at restaurant, bar and retail locations at the Hard Rock Hotel Las Vegas property, including the Culinary Dropout Restaurant. The attack did not affect transactions at the hotel, casino, Nobu, Affliction, John Varvatos, Rocks, Hart & Huntington Tattoo or Reliquary Spa & Salon.

 

[…]
Read the full statement here.
So far, they do not appear to have  disclosed the number of customers who may have been impacted over the seven-month period. Nor did they include the kind of “we have seen no evidence of misuse” type of reassurance that many notifications include.

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  • Trump International Hotel & Tower Las Vegas notifying customers that malware was present in payment card system for more than one year (UPDATE 1)
  • Plaintiffs in Casino Rama class-action lawsuit and defendants argue in court over how big the class should be.
Category: Business SectorU.S.

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