DataBreaches.Net

Menu
  • About
  • Breach Notification Laws
  • Privacy Policy
  • Transparency Report
Menu

Aetna sues claims administrator KCC over botched notice in HIV case

Posted on February 7, 2018 by Dissent

Alison Frankel reports that Aetna is suing Kurtzman Carson Consultants for exposing plan members’ HIV status in envelope windows sent out in July as part of notifying members of settlement negotiations in other litigation matters.  The privacy breach resulting from the exposure resulted in Aetna members experiencing a privacy breach involving sensitive information, and led to yet new lawsuits and state and federal investigations and enforcement actions.  Frankel reports:

Aetna rushed to contain the damage. By the end of September, it had set up an emergency assistance program, providing counseling and limited financial assistance to affected plan members and their families. In January, the company agreed to settle the privacy class actions for $17.2 million, without conceding liability. Aetna also agreed to pay a $1.15 million fine to resolve the New York AG’s investigation of the improper disclosure.

So far, Aetna is on the hook for nearly $20 million, not counting its own legal costs, from the botched settlement notification.

Or is it? In a complaint filed Monday in Philadelphia federal court, Aetna blames the claims administrator Kurtzman Carson Consultants (better known as KCC) for sending out settlement notices that exposed plan members’ medical information. Accusing KCC of gross negligence, Aetna wants the claims administrator to pay all of its costs from the epic notification fail.

 

Read more on Reuters.

Related posts:

  • Aetna, still looking for scapegoat in HIV disclosure fiasco, sues plaintiffs firms
  • Aetna Pays $1,000,000 to Settle Three HIPAA Breaches
  • Sued by Aetna over botched mail notifications, KCC fires back, suing Aetna
  • Aetna first notifying 238 Virginia employees of BenefitMall breach that they’ve known about since December, 2018?
Category: Health DataOf NoteSubcontractorU.S.

Post navigation

← TN: Smith Dental notifies HHS of ransomware attack affecting 1,500
Tennessee hospital notifies 24,000 patients after EMR system attacked with cryptocurrency mining software →

Now more than ever

"Stand with Ukraine:" above raised hands. The illustration is in blue and yellow, the colors of Ukraine's flag.

Search

Browse by Categories

Recent Posts

  • Ex-student charged with wave of cyber attacks on Sydney uni
  • Detaining Hackers Before the Crime? Tamil Nadu’s Supreme Court Approves Preventive Custody for Cyber Offenders
  • Potential Cyberattack Scrambles Columbia University Computer Systems
  • 222,000 customer records allegedly from Manhattan Parking Group leaked
  • Breaches have consequences (sometimes) (1)
  • Kansas City Man Pleads Guilty for Hacking a Non-Profit
  • British national “IntelBroker” charged with causing $25 million in damages; U.S. seeks his extradition from France
  • France issues press statement about arrest of ShinyHunters members
  • Patients Allege Home Delivery Pharmacy Failed to Timely Notify Them of Data Breach
  • Hackers breach Norwegian dam, open valve at full capacity

No, You Can’t Buy a Post or an Interview

This site does not accept sponsored posts or link-back arrangements. Inquiries about either are ignored.

And despite what some trolls may try to claim: DataBreaches has never accepted even one dime to interview or report on anyone. Nor will DataBreaches ever pay anyone for data or to interview them.

Want to Get Our RSS Feed?

Grab it here:

https://databreaches.net/feed/

RSS Recent Posts on PogoWasRight.org

  • Microsoft’s Departing Privacy Chief Calls for Regulator Outreach
  • Nestle USA Settles Suit Over Job-Application Medical Questions
  • NY Attorney General James Affirms Hospitals Must Provide Access to Emergency Abortion Care
  • How Internet of Things devices affect your privacy – even when they’re not yours
  • Sky Views Personal Data as a Potential Weapon in IPTV Piracy War
  • Florida Used a Nationwide Surveillance Camera Network 250 Times To Aid in Immigration Arrests
  • Federal Court Strikes Down HIPAA Reproductive Health Care Privacy Rule

Have a News Tip?

Email: Tips[at]DataBreaches.net

Signal: +1 516-776-7756

Contact Me

Email: info[at]databreaches.net

Mastodon: Infosec.Exchange/@PogoWasRight

Signal: +1 516-776-7756

DMCA Concern: dmca[at]databreaches.net
© 2009 – 2025 DataBreaches.net and DataBreaches LLC. All rights reserved.