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Category: Business Sector

Netflix call center employee was improperly accessing customer credit card information

Posted on May 4, 2011 by Dissent

Netflix recently notified the New Hampshire Attorney General’s Office that a rogue employee at their call center was accessing customers’ names and credit card information without authorization over a two-month period. The misconduct was discovered on April 4 and reported to the state on April 20. Two New Hampshire residents were affected by the insider…

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In: BPO employee arrested for online card fraud

Posted on May 4, 2011 by Dissent

A BPO employee at Visakhapatnam was today arrested for online credit card fraud running into lakhs of rupees. The arrested, 25-year P Bala Vamsi Krishna, is a customer service representative in the BPO and a resident of Satyam Heights at SR Nagar. He was arrested following a complaint by R Sreekanth, the general manger of…

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Ontario woman suing Sony over PlayStation breach

Posted on May 3, 2011 by Dissent

Aha – our Canadian neighbors have caught the litigation bug. The Canadian Press reports: A proposed class action lawsuit has been filed in Ontario on behalf of about one million Canadian PlayStation and Qriocity users. […]The Toronto law firm McPhadden Samac Tuovi is proposing the class action suit against Sony Japan, Sony USA, Sony Canada…

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FTC Settles Charges Against Ceridian and Lookout Over 2009 Data Breaches

Posted on May 3, 2011 by Dissent

Two companies that maintain large amounts of sensitive information about the employees of their business customers, including Social Security numbers, have agreed to settle Federal Trade Commission charges that they failed to employ reasonable and appropriate security measures to protect the data, in violation of federal law. Among other things, the settlement orders require the…

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SOE security breach: only “900” of stolen credit cards were active

Posted on May 3, 2011 by Dissent

Steven Williamson reports: Following the closure of Sony Online Entertainment’s network operations earlier today, the company has now confirmed that only a small percentage of credit card details – possibly seized by hackers during the recent security breach – could be used for fraudulent purposes. Earlier today, PSU reported that Sony Online Entertainment had shut…

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SOE hacked: 12,700 credit card numbers and 24.6 million accounts may have been compromised

Posted on May 2, 2011 by Dissent

Togikagi writes: As we previously reported, all Sony Online Entertainment services, games, forums and web sites went offline this morning as a result of the recent Playstation Network intrusion. SOE just issued an announcement, and it appears that the personal information of players may have been compromised. Here are the details straight from SOE: “Our…

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