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Capital One, New York & Company both notifying customers of Epsilon breach

Posted on April 2, 2011 by Dissent

From Capital One‘s press release today:

Capital One Financial Corporation (NYSE: COF) announced today that it was notified by Epsilon, a marketing vendor used to send e-mails, that an unauthorized person outside Epsilon gained access to files that included e-mail addresses of Capital One customers. Capital One has been informed that the compromised files did not include any personally identifiable or customer financial information. Capital One is actively investigating the incident and Epsilon is conducting its own comprehensive investigation in cooperation with the appropriate authorities.

As always, we are actively communicating with our customers, including providing them with information about how to help protect themselves from potential fraudulent activity. Customers are reminded to ignore emails asking for confidential account or log-in information and remember that familiar looking links in an email can redirect to a fraudulent site. If you get an e-mail that claims to be from us but you aren’t sure, or you think it’s suspicious, don’t click any of the links. Just send it to us at [email protected] then delete it. More information on fraud prevention is available at  www.capitalone.com/fraud/prevention/phishing.php.

New York & Company’s press release:

New York & Company, Inc. (the “Company”) [NYSE: NWY], a specialty apparel chain with 555 retail stores, announced today that it was informed by Epsilon, a third-party vendor used to manage email communications, that Epsilon had a breach of its database that stores customers’ names and email addresses only. The Company was advised by Epsilon that the files accessed did not include any customer financial information, and Epsilon has stressed that the only information accessed was names and email addresses.

The Company is currently in the process of advising its affected customers of the incident and urges customers to use caution when opening links or attachments from unknown third parties. New York & Company also reminds its customers that it will never ask for personal information in an email.

New York & Company apologizes to customers for any inconvenience that this may cause.

[…]

Category: Breach IncidentsBusiness SectorFinancial SectorSubcontractorU.S.

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